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well it just got worse...they picked up the 3 diesel gensets and dropped off a 4th....it doesnt make electricity....breaker was in the off position!!!!!!!!! How much do you charge someone for 30 seconds worth of diagnostic time???
Nate,
Charge them whatever your standard diagnostic fee is, my shop diagnosis is 0.5/HR so it is $35.00 Don't cut them any slack, they WILL learn.................................
Eventually.
Joe