It is clear there is an issue with the chain but I am a bit puzzled at some of the comments regarding the box and if it is "knock off" chain. I guess some folks have never bought 100 ft reels or bought loops from a shop that did. The reels come from Stihl, Oregon, etc with boxes that do not have specific information. That is because you spin the loop and write the size on the box or print a tag for it. You can clearly see the seller printed a tag and attached it which is common practice. As for if it is knock off if it is then someone went to a helluva lot work since the tie straps appear to say Oregon. As for if it is factory reject that is a strong possibility.