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exSW

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You the one I owe spikes/refund too?

I keep getting strung along on the spikes. They call to tell me it's fixed so I order m more and they come packaged wrong still. Husky even sent me one for "free"....... What is one free set when I have 8 sets that I paid for that are wrong and the free one is wrong too.
I laughed but that's NOT funny. On the bright side my dealer ordered half a dozen saws(Jred),they were there the next morning.
 

fordf150

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I laughed but that's NOT funny. On the bright side my dealer ordered half a dozen saws(Jred),they were there the next morning.
its not funny....2 of us have been calling and complaining for a YEAR and they still havent gotten them straightened out.
 

exSW

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its not funny....2 of us have been calling and complaining for a YEAR and they still havent gotten them straightened out.
Modern business practices. Buy out your competition,increase market share,dicate to your customers,employees and suppliers. Your one or two remaining competitors do the exact same thing.
 

zero_sum

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You the one I owe spikes/refund too?

I keep getting strung along on the spikes. They call to tell me it's fixed so I order m more and they come packaged wrong still. Husky even sent me one for "free"....... What is one free set when I have 8 sets that I paid for that are wrong and the free one is wrong too.

No.... lol. I am just trying to get a set to fit my 2260. I have the west coast "kit" and the outer doesn't fit. Scared to order anything else after reading about all the wrong spikes being sent out.
 

bryanr2

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No.... lol. I am just trying to get a set to fit my 2260. I have the west coast "kit" and the outer doesn't fit. Scared to order anything else after reading about all the wrong spikes being sent out.

Id have metals406 make me some. Screw the manufacturers mess.
 

fordf150

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No.... lol. I am just trying to get a set to fit my 2260. I have the west coast "kit" and the outer doesn't fit. Scared to order anything else after reading about all the wrong spikes being sent out.
the kits are packaged wrong. they include the 562 outer spike instead of the 2260. we were building the kits out of the west coast kit and swapping out the 562 spike for the correct spike but the last batch of outer 2260 spikes are made wrong and the points dont line up so i quit selling them. i have several of the correct part number outer spikes here that are made wrong along with 7 or 8 west coast kits that are packaged wrong along with 5-6 562 outer spikes i have removed from the kits. cant return them, not sure if i am going to get the correct spikes when i order more so i jsut quit offering them until husky gets them figured out/reimburses me for all the wrong ones. works out better for me anyway...i lost money on every set i sold because of having to swap out parts to make a full kit and being stuck with useless 562 spikes
 

zero_sum

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the kits are packaged wrong. they include the 562 outer spike instead of the 2260. we were building the kits out of the west coast kit and swapping out the 562 spike for the correct spike but the last batch of outer 2260 spikes are made wrong and the points dont line up so i quit selling them. i have several of the correct part number outer spikes here that are made wrong along with 7 or 8 west coast kits that are packaged wrong along with 5-6 562 outer spikes i have removed from the kits. cant return them, not sure if i am going to get the correct spikes when i order more so i jsut quit offering them until husky gets them figured out/reimburses me for all the wrong ones. works out better for me anyway...i lost money on every set i sold because of having to swap out parts to make a full kit and being stuck with useless 562 spikes

:facepalm: Sounds like a mess..... So it's not a part number issue, they just can't put them in the proper package?
 

fordf150

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:facepalm: Sounds like a mess..... So it's not a part number issue, they just can't put them in the proper package?
yep...check your outer spike...part number is stamped into it....its for a 562. they did the same thing to us on the full wrap 2260 handles.....wrong labels on them...sent us 562 handles instead of jred handles. they didnt fit so well. first pic is the 562 spike that comes in the package, second is the silver wrap for a 2260, third is the correct outer spike that is made wrong and rolled back at the top by roughly 1/4"....not enough meat on the mounting holes to slot the upper hole and make it line up either.
AS 005.jpg AS 007.jpg AS 004.jpg
 

zero_sum

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yep...check your outer spike...part number is stamped into it....its for a 562. they did the same thing to us on the full wrap 2260 handles.....wrong labels on them...sent us 562 handles instead of jred handles. they didnt fit so well. first pic is the 562 spike that comes in the package, second is the silver wrap for a 2260, third is the correct outer spike that is made wrong and rolled back at the top by roughly 1/4"....not enough meat on the mounting holes to slot the upper hole and make it line up either.
View attachment 14483 View attachment 14484 View attachment 14485

Yup, I have the one in pic #1. It'll make a good paper weight I guess.
 

fordf150

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Yup, I have the one in pic #1. It'll make a good paper weight I guess.
check back with me periodically and if this ever gets straightened out we can get you the right outer spike...IIRC its only like $8.
 

Locust Cutter

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Meanwhile, Dolmar just keeps plugging along... I've become accustomed to the Husky cool aid, BUT... I was pissed when I had to send my saw to Terry (not at Him in the least, but because I had to send the saw to TN to get service for a bad carb as the local dealers wouldn't touch it). I'd do business with Terry in an instant and likely will when I get the funds for a new-ported 550xp... This is crap for everyone else stuck holding the bag on saws that were purchased because they were supposed to be the best versions of their displacement class in the product line. I'd be pissed as a dealer. Then again the truly great local Stihl dealer I have can't get new saws in (MS201tC, MS216CII or MS362CII or MS461s) as there are too many old versions locally in storage waiting to be sold that the regional reps are sitting on and they won't take a loss on them or offer the new ones with the remaining old stock. I bought a MS201T from Him just to give him business as the easiest way I knew of to get a 201TC was via Ohio from Brad. No offense to Brad but I wanted to support my friend locally. I understand the volume business model but when you have individual customers willing to spend additional coin to buy the "best" versions of the tools they want (or get service on the same) and are told to go service themselves, this seems like a bad idea. I wonder if this would be different if not for volume support by companies like Asplundh and the like...
 

weedkilla

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the kits are packaged wrong. they include the 562 outer spike instead of the 2260. we were building the kits out of the west coast kit and swapping out the 562 spike for the correct spike but the last batch of outer 2260 spikes are made wrong and the points dont line up so i quit selling them. i have several of the correct part number outer spikes here that are made wrong along with 7 or 8 west coast kits that are packaged wrong along with 5-6 562 outer spikes i have removed from the kits. cant return them, not sure if i am going to get the correct spikes when i order more so i jsut quit offering them until husky gets them figured out/reimburses me for all the wrong ones. works out better for me anyway...i lost money on every set i sold because of having to swap out parts to make a full kit and being stuck with useless 562 spikes
Is that standard 562 single/inner spikes you are stuck with?
With a bit of filing they make about the perfect single spike for a 550
 

Locust Cutter

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Does pro-safety make a version for the 562 that doesn't stick out 2 feet?
 
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