High Quality Chainsaw Bars Husqvarna Toys Hockfire Saws

Husqvarna 564xp (g) fuel inject

Lions fan

Super OPE Member
Local time
4:17 PM
User ID
11150
Joined
Dec 8, 2019
Messages
230
Reaction score
1,010
Location
Cheboygan, MI
Country flag
It doesnt matter where the saw was purchased, dealers should handle support (warranty, repairs, etc.) simply based on the fact that they are an authorized dealer. If not, there's no reason to support that specific business.
I don't think either of my local businesses wants to do anything above and beyond selling you a new saw, a six pack of mix and a jug of bar oil. All at msrp, of course.
 

lehman live edge slab

Live Action
Local time
3:17 PM
User ID
3953
Joined
Sep 2, 2017
Messages
4,319
Reaction score
15,142
Location
Mn
Country flag
It doesnt matter where the saw was purchased, dealers should handle support (warranty, repairs, etc.) simply based on the fact that they are an authorized dealer. If not, there's no reason to support that specific business.
They will fix your saw but it will be the last o e fixed and I don’t blame them. If your primary concern is saving a little money the warranty doesn’t concern you that much.
 

lehman live edge slab

Live Action
Local time
3:17 PM
User ID
3953
Joined
Sep 2, 2017
Messages
4,319
Reaction score
15,142
Location
Mn
Country flag
All my Husqvarna purchases have come down to online at this point. All 3 local stores have went Echo and Stihl unfortunately. Probably take a few months to get the 564xp serviced if warranty was needed. Sucks but Husky has pulled out of Central Florida almost entirely it seems. Crazy with all the storms the last few year's...
Or if warranty is a concern just buy an available brand not like all 3 aren’t real close to each other is most respects.
 

bwalker

Pinnacle OPE Member
Local time
4:17 PM
User ID
523
Joined
Jan 12, 2016
Messages
1,646
Reaction score
3,665
Location
Montana
Country flag
They will fix your saw but it will be the last o e fixed and I don’t blame them. If your primary concern is saving a little money the warranty doesn’t concern you that much.
That's pretty poor business given the money is made on service and not sales.
 

lehman live edge slab

Live Action
Local time
3:17 PM
User ID
3953
Joined
Sep 2, 2017
Messages
4,319
Reaction score
15,142
Location
Mn
Country flag
That's pretty poor business given the money is made on service and not sales.
Well I’ll guarantee if the guy is a long standing customer that buys equipment fairly regularly and yours is a Lowe’s or internet saw and you and him bring a saw in on the same day I’ll lay odds yours is behind the guy who buys equipment from that dealer. If you think that’s a poor business practice then that’s your right but while it’s not a ton of money on sales they still make some on it and if the guys in there all the time buying oil and chains instead of purchasing it all off the internet as cheap as he can get it like the saw it’s a better plan for the shop owner to keep the constant customer happy. But yes if your a dealer for that brand no reason to turn it away but I don’t blame them for putting the guy that’s in all the time buying stuff first.
 

bwalker

Pinnacle OPE Member
Local time
4:17 PM
User ID
523
Joined
Jan 12, 2016
Messages
1,646
Reaction score
3,665
Location
Montana
Country flag
Well I’ll guarantee if the guy is a long standing customer that buys equipment fairly regularly and yours is a Lowe’s or internet saw and you and him bring a saw in on the same day I’ll lay odds yours is behind the guy who buys equipment from that dealer. If you think that’s a poor business practice then that’s your right but while it’s not a ton of money on sales they still make some on it and if the guys in there all the time buying oil and chains instead of purchasing it all off the internet as cheap as he can get it like the saw it’s a better plan for the shop owner to keep the constant customer happy. But yes if your a dealer for that brand no reason to turn it away but I don’t blame them for putting the guy that’s in all the time buying stuff first.
I am well aware of the reality of the situation.
 

Tor R

Novice, Leg model #2
GoldMember
Local time
10:17 PM
User ID
439
Joined
Jan 8, 2016
Messages
6,102
Reaction score
40,840
Location
Mandal
Country flag
In our country, Husqvarna has the best dealer network.
Most dealers have mechanics.
Unfortunately, the same does not apply to Stihl, in my town there are two Stihl dealers, one is an agricultural shop where they do not do much chainsaw repair, while the other is a bicycle dealer. In fact, I think the bicycle shop has more knowledge of chainsaws. But the agricultural shop is good at having almost all the Stihl chainsaws.
Echo has never had a dealer network in Norway, there is an importer but not many stores.

When Husqvarna chose to dump Jonsered to the hardware stores, most Husqvarna dealers chose not to take warranty work on Jonsered. I know that Husqvarna asked several ex Jonsered dealers if they could.
 

M&Rtree

Well-Known OPE Member
Local time
4:17 PM
User ID
957
Joined
Feb 27, 2016
Messages
25
Reaction score
67
Location
Zephyrhills, Florida
Country flag
Or if warranty is a concern just buy an available brand not like all 3 aren’t real close to each other is most respects.
While some models maybe closer than other's. Stihl has the worst warranty and a hefty price tag compared to Husqvarna. My guys personally like the way Husqvarna Xp model start in Florida heat and feel in the hands better.
 

HumBurner

Pinnacle OPE Member
Yearly GoldMember
Local time
1:17 PM
User ID
23235
Joined
Apr 19, 2022
Messages
1,050
Reaction score
3,195
Location
Humboldt
Country flag
While some models maybe closer than other's. Stihl has the worst warranty and a hefty price tag compared to Husqvarna. My guys personally like the way Husqvarna Xp model start in Florida heat and feel in the hands better.
Having mostly run Husqy, a few older Stihl, and a 261, I have to agree on the handling. The right-side handlebar bend is more pronounced/angled on Husqy than Stihl, allowing for more maneuverability, IMO. The older Stihl handles aren't quite like the newer ones, and also handle pretty well. Limbing with the 261 is not as smooth for me, especially when limbing overhead.
 

lehman live edge slab

Live Action
Local time
3:17 PM
User ID
3953
Joined
Sep 2, 2017
Messages
4,319
Reaction score
15,142
Location
Mn
Country flag
While some models maybe closer than other's. Stihl has the worst warranty and a hefty price tag compared to Husqvarna. My guys personally like the way Husqvarna Xp model start in Florida heat and feel in the hands better.
Glad you had good luck with them far as starting in heat we had 562 mark 1’s that wouldn’t restart in Minnesota at 70-80 degrees without cooling off after the first tank. But i agree a husky and Stihl do handle different, what’s husky pro warranty? That’s all that really matters since it’s pro use and so far the tree guys I know up here have never used a warranty on a saw of any brand they have bought. I know stihls pro warranty is only 90 days but not sure on husky.
 

M&Rtree

Well-Known OPE Member
Local time
4:17 PM
User ID
957
Joined
Feb 27, 2016
Messages
25
Reaction score
67
Location
Zephyrhills, Florida
Country flag
Glad you had good luck with them far as starting in heat we had 562 mark 1’s that wouldn’t restart in Minnesota at 70-80 degrees without cooling off after the first tank. But i agree a husky and Stihl do handle different, what’s husky pro warranty? That’s all that really matters since it’s pro use and so far the tree guys I know up here have never used a warranty on a saw of any brand they have bought. I know stihls pro warranty is only 90 days but not sure on husky.
Mark 1s are over 10 years old at this point. Come along ways since. I agree they did have issues even after revisions. Same with 550s and 540t. Threw a few of those Mark 1s!
 

HumBurner

Pinnacle OPE Member
Yearly GoldMember
Local time
1:17 PM
User ID
23235
Joined
Apr 19, 2022
Messages
1,050
Reaction score
3,195
Location
Humboldt
Country flag
Glad you had good luck with them far as starting in heat we had 562 mark 1’s that wouldn’t restart in Minnesota at 70-80 degrees without cooling off after the first tank. But i agree a husky and Stihl do handle different, what’s husky pro warranty? That’s all that really matters since it’s pro use and so far the tree guys I know up here have never used a warranty on a saw of any brand they have bought. I know stihls pro warranty is only 90 days but not sure on husky.
I've been told six months, I've been told one year.

I've been told you can buy their stupid pre-mix cans at purchase and extend the warranty, but I've never been told one way or the other if that carries over to professional use or strictly homeowner use.

Kind of like with auto tune resetting....no one seems to know for sure and every shop had a different answer!
 

lehman live edge slab

Live Action
Local time
3:17 PM
User ID
3953
Joined
Sep 2, 2017
Messages
4,319
Reaction score
15,142
Location
Mn
Country flag
I've been told six months, I've been told one year.

I've been told you can buy their stupid pre-mix cans at purchase and extend the warranty, but I've never been told one way or the other if that carries over to professional use or strictly homeowner use.

Kind of like with auto tune resetting....no one seems to know for sure and every shop had a different answer!
I know from where wife works the fuel or oil only works on non pro warranty same as Stihl on saws. But on a blower the residential and pro warranty for Stihl is the same but I guess I can see that being a blower is a little harder to abuse since it’s designed to be run wide open and has a consistent fan load so long as the gas is mixed a pro or normal person isn’t using any different
 

el33t

Well-Known OPE Member
Local time
10:17 PM
User ID
29908
Joined
Aug 28, 2024
Messages
174
Reaction score
481
Location
Internet
If anyone is interested...
Legacy chainsaw technologies apparently are quite unreliable, since there is such a difference in warranty length between them and those with batteries. 😉

And indeed, the warranty is doubled only for non-professional users. In addition, the warranty provides for many exceptions, which are described in a rather long document.

For all STIHL gasoline powered machines (with the exception of STIHL TS cut-off machines, GS concrete cutter
pressure washers, and top handle chain saw models) sold on or after January 1, 2012 that are used for
personal non-income producing household purposes; the standard warranty coverage period will be
doubled if the original consumer purchases a 6-pack of STIHL HP Ultra 2-cycle engine oil (any size containers)
or a minimum of 1-gallon of STIHL MotoMix® pre-mixed fuel at the time the machine is purchased. Refer to the
STIHL Incorporated Limited Warranty Policy in effect at the time of sale for detailed time period coverage,
limitations, exclusions and restrictions.



1748450811902.png
 

Attachments

  • 1748448150273.png
    1748448150273.png
    402.9 KB · Views: 10
Last edited:
Top