Spike60
Here For The Long Haul!
- Local time
- 6:19 PM
- User ID
- 835
- Joined
- Feb 8, 2016
- Messages
- 1,942
- Reaction score
- 16,659
- Location
- Ulster County, NY
I hear you on this Bob. I deal with a few vendors that want dedicated wall space and don’t understand that it is our showroom and we have tens if not hundreds of thousands of dollars spent on displays in our buildings. We have in the last few years added a few manufacturers free standing displays but only when they are free.
Vendors often forget they know nothing about retailing to your customers, only you do. You are best suited to decide not only what products to offer but how to display them too.
Totally agree. Much of this is the result of a rigid and narrow minded "one size fits all" approach. As you know, all stores are unique and no single mind set can work everywhere. OEM's need to have flexibility, but they sometimes assume that every dealer has a store that you see on the cover of the trade books that's as big as the local Ford dealer. That's not the way it is out there.
I feel bad for my distributor rep too, cause his hands are tied. He's also our Exmark rep, which raises another curious point here. We did $450,000 in Exmark this year with these folks. You'd think they'd realize that it would be fairly easy for us to blow a lot of Echo equipment out the door with the customers we have coming in here. Our bills are ALWAYS paid on time. (Early if we can take some discounts.) We're a totally problem free, no risk account. All they had to do was ship us the equipment and let us sell it. But nobody comes in my store and tells me how I have to do things, or that any section of it belongs to them.