Baileys 395 warranty help

[Stump Shot]

I think they don’t like to go deep as stated.

 

[huskihl]

When I first started messing with saws, one of our porters quoted me $100 for bottom end rebuild. I think that’s too cheap, but even doubled….

He was giving you a deal because of multiple port jobs. It’s not much of a job once the carb, cylinder, flywheel, and clutch are already off for port work. If someone were to send a saw for just a rebuild, the cost would’ve been nearly double

 

[Duce]

Easy saw to start learning how to rebuild on. Pulling it apart is easy, determine parts needed, get a splitter (cheap and can be used on many saws), order parts, get manual from here, take your time putting it back together, help is here if you ask. Something took out that bearing, air leak, lean, bad mix, you need to find cause. Everyone here started with a first rebuild. After rebuild, run it fat and adjust from there.

 

[Czed]

Hello Amigos a friend of mine from Church. I will absolutely vouche for. He's as honest as they come. Was cutting with a low hour 395, he bought brand new. 2019 SN 3438799. Other numbers 965 90 27-00 husqvarna ltda San Paulo Brazil. It was cutting normal, and not over use or anything weird. And instantly quit. He was visiting a friend in redding CA. There was a licensed husqvarna dealer, official dealer. They pulled jug, it was under warranty and registered. Found it had a failed crank bearing. This friend stays up on maintenance, sharp chain all that.dealer said oh its gotta be u, you must have over reved it. First I thought aren't they limited? Second he would never mess with carb screws. Something failed. So they told him to come up with 1,300 to repair it. So it's been sitting in his garage. Before I say this, let me let all know, I absolutely love bailey's. But he never got any calls back from them. I told my friend bailey's is legit, I'm sure it's an easy explanation. Once again bailey's you are loved here. And I'm just looking for direction and help by.my experienced Amigos and friends here. I'm not a trash talk guy, and there is nothing I would put down about anything or anyone, regarding this. Just need help, and he needs his saw back. It stopped his cutting. On a ranch he maintains. The have a 84inch oak, needs to be finished. Thanks in advance.

Call and talk to someone important
Manager whatever
Act professional gets you a long way
And explain thoroughly the issue
I've gotten replacement parts for customers at my local Husqvarna dealer this way for saws long out of warranty
Never as big a problem as that though.

 

[Normzilla]

Call and talk to someone important
Manager whatever
Act professional gets you a long way
And explain thoroughly the issue
I've gotten replacement parts for customers at my local Husqvarna dealer this way for saws long out of warranty
Never as big a problem as that though.

Thank u. Maybe a good idea. Worth a try

 

[Normzilla]

Easy saw to start learning how to rebuild on. Pulling it apart is easy, determine parts needed, get a splitter (cheap and can be used on many saws), order parts, get manual from here, take your time putting it back together, help is here if you ask. Something took out that bearing, air leak, lean, bad mix, you need to find cause. Everyone here started with a first rebuild. After rebuild, run it fat and adjust from there.

Thank u

 

[Duane(Pa)]

I think many of these dealers see “can of worms” and waive the white flag immediately. Conversely, they see “take candy from baby” (replaced fuel and air filters, adjusted carb $99.95) repairs and gallop on down the road to the bank.

 

[Czed]

A dealer said 556.00 to rebuild a Stihl 291
He brought it to me
I couldn't find another cylinder at the time
So he said screw it
And bought 2 new echos

 

[Mastermind]

Easy saw to start learning how to rebuild on. Pulling it apart is easy, determine parts needed, get a splitter (cheap and can be used on many saws), order parts, get manual from here, take your time putting it back together, help is here if you ask. Something took out that bearing, air leak, lean, bad mix, you need to find cause. Everyone here started with a first rebuild. After rebuild, run it fat and adjust from there.

An excellent post.

 

[davidwyby]

I should have said I mostly use heat (a pink hairdryer ) to get saws apart and back together…but that takes experience that is part art…if you buy the pullers, I think it’s plug and play. No wizardry.

 

[davidwyby]

A dealer said 556.00 to rebuild a Stihl 291
He brought it to me
I couldn't find another cylinder at the time
So he said screw it
And bought 2 new echos

I rebuilt a friend’s husky…450? I think a while back. Long of a pain in the butt, and couldn’t find a cyl for it because they are disposable. Finally did but got ripped off by some kid on FB in the process. 266s much easier.

 

[davidwyby]

He was giving you a deal because of multiple port jobs. It’s not much of a job once the carb, cylinder, flywheel, and clutch are already off for port work. If someone were to send a saw for just a rebuild, the cost would’ve been nearly double

makes sense…other thing is I don’t know what you guys’ hourly rate is vs. a shop, but I’m sure it’s less. Customer gets a lot better deal using a forum builder vs. most shops IMO. Someone who enjoys and cares about their job vs. someone who is just an employee. Years ago I called about my 395 and had the lady on the phone…I could hear the guy in the background complaining about how it needed this and that and the other and I should just buy a new saw. My employees do the same. Fixing it was half the cost of new so I had them fix it…and then fixed it again myself later…now for the second time.

 

[Mastermind]

He was giving you a deal because of multiple port jobs. It’s not much of a job once the carb, cylinder, flywheel, and clutch are already off for port work. If someone were to send a saw for just a rebuild, the cost would’ve been nearly double

I've done a *s-wordload of bottom end rebuilds for 150.00 if included in the porting job.

 

[Stump Shot]

I've done a *s-wordload of bottom end rebuilds for 150.00 if included in the porting job.

+1

 

[huskihl]

I've done a *s-wordload of bottom end rebuilds for 150.00 if included in the porting job.

Yep very similar. My $100 didn’t include bearings, seals, etc

 

[Stump Shot]

I've heard of some shops that will not replace the top end unless the bottom end is refreshed at the same time.
For the price asked I suspect that they are crazy busy and that is one way to deter more work flow coming in, without flat out refusing it.
With new stocks being low, lots of folks are looking at repairs over replacement these days to keep them going.

 

[davidwyby]

My 395 melted a piston years ago when I let my guys use it. Shop rebuilt it. Sat for years. Milled with it a bit but didn’t abuse it. Big end of crank got loose, it’s black as if from heat.I suspect the shop should have replaced it.

 

[srcarr52]

Yep very similar. My $100 didn’t include bearings, seals, etc

Same. Most of the cost is cleaning.

 

[Normzilla]

I think many of these dealers see “can of worms” and waive the white flag immediately. Conversely, they see “take candy from baby” (replaced fuel and air filters, adjusted carb $99.95) repairs and gallop on down the road to the bank.

I agree, sad some are getting that way.

 

[Normzilla]

I've heard of some shops that will not replace the top end unless the bottom end is refreshed at the same time.
For the price asked I suspect that they are crazy busy and that is one way to deter more work flow coming in, without flat out refusing it.
With new stocks being low, lots of folks are looking at repairs over replacement these days to keep them going.

Good points