Picking up my new Dodge Ram today

[Stihl036]

Yup, and the domino is in full effect. Once the area tech comes out, I expect some news soon. Friday???

If you were closer I'd volunteer to taxi you around.

 

[066 redeye]

The OEM alternator on my Camry is still going strong at 340k+. I pulled the brushes recently and it looks like they’ll go to 500k

My Camry alt done 320k km before the reg went.

 

[EFSM]

I guess the brushes aren’t the only thing to go bad, you’re right.

 

[066 redeye]

I guess the brushes aren’t the only thing to go bad, you’re right.

yer I was happy with 320k.

 

[OnlyStihl]

If you were closer I'd volunteer to taxi you around.

The dealer loaned me back my own vehicle. How nice of them!

 

[OnlyStihl]

Back to negotiating. The Lemon has soured on me. It's a loser no matter what. I've been expecting something to be offered instead, and we are now there. Two similar Trucks in a dealership about 100 miles away. Slightly less in price ( maybe 3K difference ), different color (good), smaller gas tank (26 vs 33), vinyl seats vs cloth, Quad Cab vs Crew Cab (which is good cause it means a longer bed). This is all small potatoes to me. I think it's a go, but waiting to hear about price. What a month it has been.

 

[OnlyStihl]

A lesser truck is being offered. Straight up, no $ back. What??? Says the truck I bought is now used, so they would take a hit. So What? Not my fault. I haven't seen, touched, sat in or drove MY truck. Used my ass. I told them then I'll take a refund. Give me back my money and keep your Crap Truck.

We are at a stalemate and waiting to hear what the Technician has to say. If it can be fixed, then fine. More likely the tech says it is a total loss and the Lemon Law comes into effect. 30 days is tomorrow.

 

[They call me Mr. Kibbs]

A lesser truck is being offered. Straight up, no $ back. What??? Says the truck I bought is now used, so they would take a hit. So What? Not my fault. I haven't seen, touched, sat in or drove MY truck. Used my ass. I told them then I'll take a refund. Give me back my money and keep your Crap Truck.

We are at a stalemate and waiting to hear what the Technician has to say. If it can be fixed, then fine. More likely the tech says it is a total loss and the Lemon Law comes into effect. 30 days is tomorrow.

Been following this at a distance, and what a clusterflock. You certainly have more patience than I do! This might be a good time to make an informal inquiry about legal options with your attorney friends before talking more with the dealership.

I just hope they make it right one way or another. With trucks costing what I paid for my 1st house, you DO want to be protected from this being a long-term 'in the shop-out of the shop' problem. Fingers crossed for you!

 

[OnlyStihl]

Another part has been ordered. Chrysler Technician thinks it is this(?) part that is central to the problem and might fix all problems. Possibly in tomorrow but more likely Monday. And on and on and on this goes. It can't go on forever, right?

 

[FergusonTO35]

A lesser truck is being offered. Straight up, no $ back. What??? Says the truck I bought is now used, so they would take a hit. So What? Not my fault. I haven't seen, touched, sat in or drove MY truck. Used my ass. I told them then I'll take a refund. Give me back my money and keep your Crap Truck.

We are at a stalemate and waiting to hear what the Technician has to say. If it can be fixed, then fine. More likely the tech says it is a total loss and the Lemon Law comes into effect. 30 days is tomorrow.

The dealership knows that they are coming out on the losing end of this no matter what. Remind them that right now they can choose to minimize their losses by giving you a good deal on another truck and then you are gone and out of their hair. Or they can lose alot more when you get a lawyer and/or Mopar HQ involved. One more thing: if you never took delivery of the truck, I'm not sure they can now legally claim it's "your" truck, even if its been titled in your name. This is the part where you need a lawyer!

All I can say is that when I worked at Toyota, an incident like this would have made waves all the way to Japan. The company would do a very thorough investigation as to why this happened and there would be dozens of people involved. The customer would be offered such a sweet deal on another truck that they would be singing Toyota's praises. The Toyota that I know would view this sort of thing as a deadly threat to the company that must be destroyed.

 

[OnlyStihl]

The dealership knows that they are coming out on the losing end of this no matter what. Remind them that right now they can choose to minimize their losses by giving you a good deal on another truck and then you are gone and out of their hair. Or they can lose alot more when you get a lawyer and/or Mopar HQ involved. One more thing: if you never took delivery of the truck, I'm not sure they can now legally claim it's "your" truck, even if its been titled in your name. This is the part where you need a lawyer!

All I can say is that when I worked at Toyota, an incident like this would have made waves all the way to Japan. The company would do a very thorough investigation as to why this happened and there would be dozens of people involved. The customer would be offered such a sweet deal on another truck that they would be singing Toyota's praises. The Toyota that I know would view this sort of thing as a deadly threat to the company that must be destroyed.

I agree. The company should have reached out. I have been emailing suggestions about another truck since week 1. The lesser truck where I take a hit was insulting. Do they think I am stupid?

 

[redneckhillbilly]

have you tried getting in contact with headquarters?
sometimes a phone call or letter from an attorney is all it takes to fix peoples attitudes.
when they say the term "used car" i would correct them and say "junk car"

 

[OnlyStihl]

have you tried getting in contact with headquarters?
sometimes a phone call or letter from an attorney is all it takes to fix peoples attitudes.
when they say the term "used car" i would correct them and say "junk car"

Good suggestion. I'll start writing something, and if no further progress on Monday, I'll send my disappointment.