One more retarded phone call and I might snap... guy just called and starts with "You're aware that they are undercutting you on the advance website?"
Um no, if you buy online, there is a 20% coupon code you can use. We aren't undercutting ourselves.
Then says "Well, can you just match the 20% off on a battery so I don't have to order it online?"
No, the 20% doesn't apply to batteries, online or in-store. The price of batteries doesn't change.
Then he hangs up, calls right back and my boss answers. Dummy asks the same questions, gets the same answers, and goes "Oh so you must've talked to the other guy (me) about not giving the discount?"
Um no, *s-wordhead. It doesn't change. No one is trying to scam you out of 20% on a battery. Try to order it online if you don't believe me. It won't let you apply the discount.
Geez...