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I'm sorry but Stihl distributors suk.....

trooney

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Thanks Cobby. I just gave another dealer a call and he said he could get it as I want it, but that I should buy quantity. I can understand there point of view too, but it seems as if Stihl offers it, I should be able to get it as a consumer. I'm sure they are trying to maximize their profits by not keeping it in inventory, but if they made 72 dl available it would make at least some people happy. Why did I have no problem getting 1/2 skip in 3/8, but can't get it in full comp? Don' make any sense. So a guy with his 170 with a 20" bar can cut with square ground? Don't know...
 

RI Chevy

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I went to my local Stihl dealer a few months back asking for square grind Full Chisel full comp. First of all, he had NO IDEA at what I was talking about. I asked him if he knew what square grind chain is and he said no, and Stihl does not make any such animal. LOL
I then proved to him by providing numbers to him. He looked it up and it was like an epiphany. LOL
He said he has never heard of any square chain in 30 years. Maybe they are just stuck in the 80's. LOL. WTF
Now they look at me like I am crazy when I go in there.
 

super3

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Your dealer could have popped those chains #s on screen and told you right then that the warehouse didn't carry them or only in a roll.


That said, while I may not be happy that I can't get certain parts others in different states than me or with what parts are stocked locally.

I also try to look at it from the owners side ( local or distributor) why should they stock any part that rarely sells.
 

Homemade

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I agree the dealer/distributed shouldn’t stock parts for the <10% even though it may be common in other parts of the country. It just doesn’t make good business sense.

But a good dealer should try and keep a good relationship with it customers and refer where the customer should ask.


Sent from my iPhone using Tapatalk
 

Cobby08

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Thanks Cobby. I just gave another dealer a call and he said he could get it as I want it, but that I should buy quantity. I can understand there point of view too, but it seems as if Stihl offers it, I should be able to get it as a consumer. I'm sure they are trying to maximize their profits by not keeping it in inventory, but if they made 72 dl available it would make at least some people happy. Why did I have no problem getting 1/2 skip in 3/8, but can't get it in full comp? Don' make any sense. So a guy with his 170 with a 20" bar can cut with square ground? Don't know...

Yeah, I don't get that either. It depends a lot on where you're from. I know after all the... um... minutes... that @Mastermind and I have spent yacking back and forth over stupid chet we were talking about the fads in each area. For example, the 'R' models are available here usually just not nearly as common. The 461R is probably the most common here and most of the time they couldn't give a rats ass about the handle or clutch cover they just want the H.O. oiler. West coast I'm sure anything 70cc or bigger it would be hard to NOT find a wrap handle. Most people around here are cutting hardwood 25" at the most DBH so there isn't MUCH need for 32" bars. (I SAID MOST EVERYONE SO DON'T BITE MY HEAD OFF) So 99% of foresters around here usually are sporting 18"-25" running 3/8" .050" Full Chisel, Full Comp. I haven't used the RSL much but I found it takes some whallop to run it so I ran 1/2 Skip. I don't know how much of a difference it actually made other than it scared the hell out of me a few times on a bore cut. I'm seeing a few loggers experimenting with Square but most are standard grind. I think like Maine, maybe some of the Virginia/W. Virginia area is bigger into the 3/8" .063". I think in @hsnell's neck of the wood's I think they run their chains backwards or some chet, (kidding). On the plateau, Randy says its more common seeing Semi Chisel his way... its just different for each area; Different strokes for different folks. Sounds like Midwest to west in the more southern states especially in rescue applications the Non-mtronics are more common just because the M-Tronic is not too fond of the smokey atmosphere in a forest fire situation. I am still surprised that the 33RS 72 or even at worst case senario the 33RS3 72 is not a prepackaged loop.
 

stihl saws

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Yeah, I don't get that either. It depends a lot on where you're from. I know after all the... um... minutes... that @Mastermind and I have spent yacking back and forth over stupid chet we were talking about the fads in each area. For example, the 'R' models are available here usually just not nearly as common. The 461R is probably the most common here and most of the time they couldn't give a rats ass about the handle or clutch cover they just want the H.O. oiler. West coast I'm sure anything 70cc or bigger it would be hard to NOT find a wrap handle. Most people around here are cutting hardwood 25" at the most DBH so there isn't MUCH need for 32" bars. (I SAID MOST EVERYONE SO DON'T BITE MY HEAD OFF) So 99% of foresters around here usually are sporting 18"-25" running 3/8" .050" Full Chisel, Full Comp. I haven't used the RSL much but I found it takes some whallop to run it so I ran 1/2 Skip. I don't know how much of a difference it actually made other than it scared the hell out of me a few times on a bore cut. I'm seeing a few loggers experimenting with Square but most are standard grind. I think like Maine, maybe some of the Virginia/W. Virginia area is bigger into the 3/8" .063". I think in @hsnell's neck of the wood's I think they run their chains backwards or some chet, (kidding). On the plateau, Randy says its more common seeing Semi Chisel his way... its just different for each area; Different strokes for different folks. Sounds like Midwest to west in the more southern states especially in rescue applications the Non-mtronics are more common just because the M-Tronic is not too fond of the smokey atmosphere in a forest fire situation. I am still surprised that the 33RS 72 or even at worst case senario the 33RS3 72 is not a prepackaged loop.
In my part of the Virginia woods, about the only thing you find in 3/8" is .050. I ordered a 28" .063 ES light bar at my dealer and got a really strange look. Lol.
 

tree monkey

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Cracker Boy

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In my part of the Virginia woods, about the only thing you find in 3/8" is .050. I ordered a 28" .063 ES light bar at my dealer and got a really strange look. Lol.
Here too in fl.then im asked why you run 63 i said it ouls better and on longer bars stays in bar better
 
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