We have no local stihl dealer anymore. It was an older guy just outside of town, but he'a gone now. We had another about 10 minutes away, but he's gone too. The nearest is about 15-20 minutes away, a john deere dealer. They don't stock anything, and it's hit and miss on whether the service is good. There is another deere dealer about 35 minutes the other way and they don't stock anything either. Stihl has turned into a chit show, making new models in every flavor sp you can buy a new one when a $2 part needs replacing.
there is a husqvarna dealer about 40 monutes away, but the guys in there can be too big for their britches too.
Times have changed, and I don't like it. You used to be able to walk in and they knew exactly what was what. Now it's "we don't carry that, but we can sell you a new one".
I don't think they care anymore. I'm a handyman. I make and fix stuff, but it's getting harder and harder to just find parts, or even be able to fix what breaks because it's so damn cheap. You can't weld anything metal anymore because it's not real metal. Wood isn't even wood, and plastic is colored soy wax that seems to be a treat for squirrels.
the commercials on tv show a joe shmoe buying a fancy new powertool and magically becoming an expert. I don't get it.
So yeah, I have the local shop blues, especially after getting a price of almost $1000 just to get parts to fix a saw. Pure insanity.