- Local time
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- Dec 3, 2015
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Seems to me, the complete moral of this story...
Get a new saw from a REPUTABLE builder, whether it’s been doctored up, monkeyed with, or extra bananers...( many others), and have peace of mind that everything is done right.
Should they be done right in the first place.....fuk yeah. However, mass production definitely can take it toll on quality. And QC...lol, if it’s human QC...someone is probably too busy playing grab ass to do a quality job. Computer QC...I have no clue, but a noted before, likely photos and weight...which I imagine, a couple screws missing, or a folded intake boot will not get noticed.
As a reputable builder, one cannot afford to allow the types of mistakes the big companies pass through. The big companies pay to get them fixed, or hand over a new saw. Builders have a name to keep, and new saws are expensive!!
The main reason I intend to stop selling some Husqvarna models is my inability to install new firmware in the carbs. At one point, I could, but Husky changed that. Now I'd need a dealer login to be able to download the patches.
So, if I have a saw with a bad carb, I have to get someone to do it for me. That means the saw is finished, but now I'm having to explain to a customer that his new saw was defective out of the box, and now we are waiting on a new carb for a new saw. On all honesty, if I was the guy on the other end of the phone, I'd ask for my money back.
The hassle just ain't worth it considering I already do about 10 Stihls to each Husky.