customchainsawparts

[av8or3]

I have finally been screwed over by Bryce at customchainsawparts on eBay. I had seen negative posts concerning him before and pretty much discounted them because of the success I’d had. Well he finally got me. After spending thousands of $ with him , he tells eBay that a bar I ordered was delivered when it was not. I encourage you m’fockers to lock him out. No matter what he’s got. He don’t need our business , obviously.

 

[Sloughfoot]

Couple of times lately, I've had that happen with other sellers. It turned out to be a glitch in some new shipping/inventory/tracking gizmo they were trying out. Didn't take them a month to make it right though.
I've bought a some stuff from customchainsawparts . Haven't had issue to speak of but never got a response the time or two I had a question.

 

[Al Smith]

I had that recently on a 10 dollar oven thermometer .According to what info I got from USPS it was delivered but I never found it .So one of several things could have happened. Either USPS tracking failed or was somehow hacked .It was stolen, highly unlikely .It was an e-bay deal ..As for Bryce I've always had good luck .Then again I'm not certain if Bryce still runs the operation .

 

[Al Smith]

Now on the other side of the country I ordered two pistons for a Partner 5000 plus from Chainsawr which I found out Scott doesn't own it but they still had my info in their files.Sometimes a businees can be sold and it remains the same then comes Baileys that went to hell in a hand basket .I had to fire them .

 

[SimonHS]

I have finally been screwed over by Bryce at customchainsawparts on eBay. I had seen negative posts concerning him before and pretty much discounted them because of the success I’d had. Well he finally got me. After spending thousands of $ with him , he tells eBay that a bar I ordered was delivered when it was not. I encourage you m’fockers to lock him out. No matter what he’s got. He don’t need our business , obviously. View attachment 453908

Surely eBay can see the tracking info and accept that the package hasn't been delivered, over the word of the seller?

I can track the package from the UK:

 

[huskihl]

He’s fine when everything goes right but he’s an *a-hole as soon as there’s a problem

 

[av8or3]

He’s fine when everything goes right but he’s an *a-hole as soon as there’s a problem

That’s exactly how I would describe him myself. I’ve had a problem or two with him on the past but somehow got by it.

 

[GMB74]

Immediately, as soon as you hit the expected delivery date and the package has not been delivered, open a case with ebay. They will make you wait a couple of more days in case it was delayed. If it does show up in that time frame, no fault, no foul. It just didn't arrive on time.
If it doesn't, they then refund your money.
You have a right to be concerned if your package does not arrive on time.
If it got lost in transit, that is the seller's problem. he hired USPS to ship it, he paid for insurance to make sure it arrived.

 

[Sloughfoot]

sue the bastard

 

[Sloughfoot]

Immediately, as soon as you hit the expected delivery date and the package has not been delivered, open a case with ebay. They will make you wait a couple of more days in case it was delayed. If it does show up in that time frame, no fault, no foul. It just didn't arrive on time.
If it doesn't, they then refund your money.
You have a right to be concerned if your package does not arrive on time.
If it got lost in transit, that is the seller's problem. he hired USPS to ship it, he paid for insurance to make sure it arrived.

Sound advice. Ebay fees sting a little, but they do hold sellers to a high standard.

 

[Al Smith]

You can get into some interesting stories about over the internet transactiions .Here's one . I bought what was said to be a Partner 5000 plus in good condition from a liar in Pittsburgh ,paid using a postal money order .The lying SOB said he never got it and sold it again over the net then sold it locally . I informed that thief of what mail fraud was and eventually got my money order back but the second buyer did not .
I actually met the guy at sawfest who bought it locally and not only was it not a 5000 plus it was a 500 and a POS on top of that fact . So you have to watch who you are dealing with .

 

[Agent Smith]

Long time ago I bought a bar from him off ebay and my order got mixed up with another person's order. It appeared shipping labels got swapped somehow. When i emailed him that i received the wrong bar, he already knew of the problem because the other person that got my bar already contacted him. Bryce admitted fault to the shipping mix up but wanted me to pay return shipping for his fuk up and when i told him to gfy with that idea, he got a case of red ass and started with the attitude many have referred to. Had to get ebay involved, let them determine he's a chode and they sent me a return shipping label on his dime. Dude takes zero responsibility for his fuk ups. Haven't bought anything from that clown since.

 

[jacktheripper]

I purchased a stihl made in West Germany tag from him and received a made in Germany tag. When I requested a refund, he said I wouldn't get one unless I returned the tag on my own dime. And then he told me that he didn't have the right tag in stock.

 

[timg]

He’s fine when everything goes right but he’s an *a-hole as soon as there’s a problem

Verified

 

[Ketchup]

I wanted that bar too. Kinda glad my cheapness kicked in. Sorry to hear you’re swindled.

 

[hacskaroly]

Good to know, I will keep my eyes out and look for another option instead of his "deals".

Edit: Looking at my eBay history, I just ordered a McCulloch 200 fuel tank from him...luckily I got what I ordered, though I will be more wary in the future!

 

[av8or3]

When I first got this email it really pissed me off, after reading it again just now I had to laugh at the last part.

 

[Woodwackr]

I've had this happen as well but a different seller. Our area has a large group mailbox and the carrier had put the pkg in the wrong box. Post office was no help but fortunately the neighbor who got it brought it over. I had also received pkgs from others and drove them over.
Some glitch in the system shows delivered because it went somewhere in the group box.
Several neighbors were having this issue, so often the post office finally replaced that carrier. Problem solved.

 

[MG porting]

I had that recently on a 10 dollar oven thermometer .According to what info I got from USPS it was delivered but I never found it .So one of several things could have happened. Either USPS tracking failed or was somehow hacked .It was stolen, highly unlikely .It was an e-bay deal ..As for Bryce I've always had good luck .Then again I'm not certain if Bryce still runs the operation .

Him and his wife run the business my friend used to work for him but quit working for him 4 years ago because of some strange things going on I used to get parts from them but not sense that all went down.

 

[Mammyrat]

I ordered a lot from him in 2023 with no issues, but I haven't had the need to order from him since.