USPS broke a saw I shipped???

[redoakneck]

Shipped a nice 346 to my buddy. Boxed up real tight and packed well.


He gets it , and a piece holding the lower handle, part of the crankcase, is broken off!!!


No holes in the box, I did insure it for 500 bucks.

Going there tomorrow to ask what to do. Anyone ever have this happen???

Uggg

 

[jeepsnchainsaws]

Shipped a nice 346 to my buddy. Boxed up real tight and packed well.


He gets it , and a piece holding the lower handle, part of the crankcase, is broken off!!!


No holes in the box, I did insure it for 500 bucks.

Going there tomorrow to ask what to do. Anyone ever have this happen???

Uggg

I have had very expensive bonsai trees and pots broke by USPS. They always try to give you half of the insured amount and want to see proof of what was paid for it.
They will contact your buddy as well, he shouldn't tell them ANYTHING! Except to talk to you about it.

 

[redoakneck]

That shouldn't be too hard to prove the value of the saw, half is better than nothing!!

Kinda hard to show a receipt for a plant you grew!!

 

[redoakneck]

Had that thing running great with a 359 carb set up, muffler mod and everything tweaked perfectly, from now on 2" of styrofoam all around entire saw

 

[jeepsnchainsaws]

That shouldn't be too hard to prove the value of the saw, half is better than nothing!!

Kinda hard to show a receipt for a plant you grew!!

Well I only show them what the buyer paid for it, and that is what they will ask you for.

 

[Red97]

Was it in the box you shipped it in?

Some fed ex employee snagged a echo out of a box and taped it all back up. Showed up less saw. That sucked. Took a bit for the seller to get reimbursed.

 

[jeepsnchainsaws]

Get videos off of you tube to show how there own people handle their packages.

 

[Landmark]

half is better than nothing!!

I wouldnt tell them that.

 

[jmssaws]

I've had several damaged by everyone carrier.

The worst was my 066.
It was crushed completely

 

[Chainsaw Jim]

Those guys are brutal. I think they use a D-11 cat to load packages not listed fragile.

 

[jeepsnchainsaws]

Tell them you will only settle for full amount. You will wait about a month but they will pay. Show them this.

 

[redoakneck]

Man, that is some really rough handling, not sure how a saw could make it thru some of that

 

[Landmark]

I know how it happened. And at least they threw it into oncoming traffic instead of leaving in truck

 

[jmssaws]

Ups FedEx usps doesn't matter, if you ship much it's going to happen

 

[MarkEagleUSA]

Especially at this time of year, the surge in volume the small package shippers handle during the holidays is astronomical. To think anything gets handled with kid gloves is just lying to yourself.

I'm a warehouse manager in real life and we ship a lot of UPS and FedEx packages. Claims for damaged or missing goods easily triple from October to January. I always cringe when the big brown truck backs up to our dock and easily 2/3's of every load is crushed, ripped, bashed up in some way.

To them, it's just business as usual. Even with insurance, they do their best to avoid claims.

 

[Fifelaker]

Those people hate these.

 

[a. palmer jr.]

I filed a claim for a lost bar about a year ago, never heard a thing from them..

 

[jeepsnchainsaws]

I filed a claim for a lost bar about a year ago, never heard a thing from them..

They will forget you, gotta call everyday, then they just pay you to quit bothering them.

 

[a. palmer jr.]

They will forget you, gotta call everyday, then they just pay you to quit bothering them.

I found an extra bar I had, not worrying about it. It was an old one anyway..

 

[jeepsnchainsaws]

I found him! The guy that delivered your saw!