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Only the Tony

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I would never buy anything even remotely new.
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Wanted something I didn't have to turn a wrench on myself for a while. I like the tractor but Heritage Tractor group is one of the most sorry outfits in the area. I have never had such a terrible experience with a bunch of worthless, lying idiots. Tractor need an air grid block heater relay replacement since it can hang in the on position and drain the battery. Dealer wants to pick it up and tells me it will take two days for it to be replaced. And then can't even tell me when they will return the tractor to me. They didn't check with transportation. Walked into the "service" department this morning and told them they would have to wait after this run around on Monday. Then told them that every other John Deere dealer I talked to says this is an in field service. I turned and walked out after the idiot behind the desk tried to give me some excuse as to why the field technicians couldn't get to my house. I think they are trying this to get some extra money out of Deere for a $50 relay and I will probably be getting a hold of corporate. Need to have Ed come down and straighten out their service department. Give him a new lord of the wrench to tell to anally fornicate himself with an exhaust pipe expander.
 

greystone mountain man

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Wanted something I didn't have to turn a wrench on myself for a while. I like the tractor but Heritage Tractor group is one of the most sorry outfits in the area. I have never had such a terrible experience with a bunch of worthless, lying idiots. Tractor need an air grid block heater relay replacement since it can hang in the on position and drain the battery. Dealer wants to pick it up and tells me it will take two days for it to be replaced. And then can't even tell me when they will return the tractor to me. They didn't check with transportation. Walked into the "service" department this morning and told them they would have to wait after this run around on Monday. Then told them that every other John Deere dealer I talked to says this is an in field service. I turned and walked out after the idiot behind the desk tried to give me some excuse as to why the field technicians couldn't get to my house. I think they are trying this to get some extra money out of Deere for a $50 relay and I will probably be getting a hold of corporate. Need to have Ed come down and straighten out their service department. Give him a new lord of the wrench to tell to anally fornicate himself with an exhaust pipe expander.
The Deere dealer here does NOTHING in the field everything is in their shop
 

Dustin4185

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Wanted something I didn't have to turn a wrench on myself for a while. I like the tractor but Heritage Tractor group is one of the most sorry outfits in the area. I have never had such a terrible experience with a bunch of worthless, lying idiots. Tractor need an air grid block heater relay replacement since it can hang in the on position and drain the battery. Dealer wants to pick it up and tells me it will take two days for it to be replaced. And then can't even tell me when they will return the tractor to me. They didn't check with transportation. Walked into the "service" department this morning and told them they would have to wait after this run around on Monday. Then told them that every other John Deere dealer I talked to says this is an in field service. I turned and walked out after the idiot behind the desk tried to give me some excuse as to why the field technicians couldn't get to my house. I think they are trying this to get some extra money out of Deere for a $50 relay and I will probably be getting a hold of corporate. Need to have Ed come down and straighten out their service department. Give him a new lord of the wrench to tell to anally fornicate himself with an exhaust pipe expander.
What model tractor? I had a similar issue on a 6155M and it was a 30 minute job in field. They even updated the software. A good Deere dealer means a lot. I use one 45 minutes past the closest due to their customer service. They don’t charge me to drop ship parts either. They charge shipping, but the closest dealer tacks on a $20 “drop ship fee”. Fug that!
 

Only the Tony

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The Deere dealer here does NOTHING in the field everything is in their shop
Getting a skim of freezing mist now. With this bunch of idiots they would pick up the tractor and I would be lucky to get it back in a month.
 

Only the Tony

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What model tractor? I had a similar issue on a 6155M and it was a 30 minute job in field. They even updated the software. A good Deere dealer means a lot. I use one 45 minutes past the closest due to their customer service. They don’t charge me to drop ship parts either. They charge shipping, but the closest dealer tacks on a $20 “drop ship fee”. Fug that!
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5075E. Cold snowy/icy weather moving in and I am not going to feed on an open station tractor to make it easy on them. I bought it just for this reason. One on the back and one on the front. Just getting out of the wind even before it heats up is worth it.
 

greystone mountain man

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Most of their business comes from people out of town.almost everybody around me switched to new Holland because they are still a good dealer here.the few people I know that still use John Deere just order aftermarket parts and flip the Deere dealer the middle finger when they drive by.
 

greystone mountain man

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Who’s up your way? Meade in Greenville has came all the way here and so has the London KY guys.
Yeah it's Meade they must have started back doing it or just black balled everybody in Greene county 😂 my next door neighbor has been die hard John Deere for 70 years and they sold or traded every one of them except 2 because Meade wouldn't come work on them.
 

Dustin4185

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Getting a skim of freezing mist now. With this bunch of idiots they would pick up the tractor and I would be lucky to get it back in a month.
We did have a “PIP” on our 6155. They sent a wrecker service to pick it up since they were busy with hauling others. They showed up with a Landoll but only had two 5/16 chains…..for a 20,000lb tractor. I called the dealer back and said it wasn’t leaving here like that and let them know what kind of company they had hired. The service manager informed me it was a good idea since they tried to haul the same tractor on a single axle rollback and flipped it on the highway! They came and got it and had it to me in 2 days. It was a thrust washer in the trans or hydraulic pump. Not bad for splitting a tractor and hauling it back.
 

Dustin4185

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Yeah it's Meade they must have started back doing it or just black balled everybody in Greene county 😂 my next door neighbor has been die hard John Deere for 70 years and they sold or traded every one of them except 2 because Meade wouldn't come work on them.
I haven’t needed anything in a while. This was two years ago. I forget the guys name but him and his wife Jenifer worked there. He was the service manager and she worked in parts. They left or was fired. Still get parts there but London is closer for service. I know when I was up there for the hurricane relief, I stopped in to get some filters and everyone was new except my sales guy Scott. Ag Pro has the contract now, so all new stuff goes through them, even Stihl stuff. We do get a decent discount on that. The Maryville store isn’t bad, but the Knoxville store is awful. I refuse to use it!
 

Dustin4185

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Most of their business comes from people out of town.almost everybody around me switched to new Holland because they are still a good dealer here.the few people I know that still use John Deere just order aftermarket parts and flip the Deere dealer the middle finger when they drive by.
West hills? I’ve dealt with them when we had a NH and still do with this Case built McCrappick, I mean McCormick. I’m stuck with whatever is on contract, lol. They all have their strengths and weaknesses. Our NH TS100 was gutless. We traded it on the 6155. It still isn’t as strong as our old 4455 with duals!
 

greystone mountain man

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The guy I'm in on farming with has a 2840.the water pump went out last fall we went to Meade and the ones in parts didn't even try to find it.said it was too old and wasn't on their computer.told them to look it up in the book, that pissed them off told us they didn't have time to fool with it.Seen the salesman we know outside told him what they said,he said I will look it up and call you in a little while.we got in the truck looked it up online ordered it with next day shipping and was raking hay again.that finished him off he said he would never be back in their parking lot.
 
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