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"Dealers" these days...

Discussion in 'Off Topic Area' started by Marshy, Aug 9, 2018.

  1. Marshy

    Marshy WFO Cutting

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    Walked into a Husky/Stihl dealer today in Western NY and asked for a clutch drum for a 570 and a 3/8-7 and 3/8-8 sprocket. They had neither. I thought they would at least have a sprocket. Disappointing.
     
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  2. J_M____

    J_M____ Super OPE Member

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    That’s crazy they didn’t even have a sprocket. How is that possible? You should have asked for a spark plug next, they probably wouldn’t have had one of those either.
     
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  3. srb08

    srb08 Doesn't play well with others

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    I'm surprised they didn't try to sell you a new saw.
     
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  4. PineBrookFarm

    PineBrookFarm Active OPE Member

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    I did the same thing on Monday. Full service Stihl dealer and heavy equipment dealer. Asked for a stihl HD2 filter, 3/8 7 & 8 pin sprocket, 28" light weight bar and a few different saw files. I walked out of there with their last 3/8 7 pin everything else they had to order.

    I have yet to find a real good dealer in my area.
     
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  5. Dub11

    Dub11 Some body poisoned the watering hole!

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    Funny you say that. Last time I went to my "use to be favorite" Echo dealer for a carb kit they tried selling me a new saw saying the one I had was too old. I told them never mind I'll just buy it on the web.
     
  6. Big1066ih

    Big1066ih Super OPE Member

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    Stopped to the closest Stihl dealer last week looking for .063 chain and got the look:confused: and "Are you sure there's such a thing?"
     
  7. CR888

    CR888 Pinnacle OPE Member

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    Many of these dealers blame the internet for decreasing sales, yet what are folks gonna do when they drive xxx-miles to get basic simple service parts and get told they need to order them and have you come back & pick em up. After a couple of those experiences most give up & purchase online. These days its like that sadly at most dealers, the odd real saw shop exists somewhere but its almost an urban myth.
     
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  8. Marshy

    Marshy WFO Cutting

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    IIRC we are near each other. What town is that dealer?
     
  9. junkman

    junkman Crush it

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    My dealer has everything

    Don't move here .
     
  10. Marshy

    Marshy WFO Cutting

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    :risas3:
     
  11. srb08

    srb08 Doesn't play well with others

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    Patti......is that you?
     
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  12. srb08

    srb08 Doesn't play well with others

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    I had the same experience when I went to replace the fuel line on my 038M. The shop owners dad told me my saw was not worth owning and tried to sell me an ms391. He also offered me $50 in trade.
    I took my business elsewhere.
     
  13. Big1066ih

    Big1066ih Super OPE Member

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    Barneveld
     
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  14. FergusonTO35

    FergusonTO35 Pinnacle OPE Member

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    My biggest problem has always been that I would have to take time off work to go visit a dealer, as most of them close around 5. If any of them around here did online sales I would happily patronize them. They don't, so I always end up giving my business to someone else's local dealer in another state!

    Damn, I would have complained to the company itself about that. That's just sorry.
     
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  15. srb08

    srb08 Doesn't play well with others

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    I doubt that Stihl would have cared. The shop owner was standing there. He was probably hoping I'd take the bait. I still buy chain from the guy but nothing else. He's the only one who spins loops from bulk and is 30% cheaper. Everyone else sells the factory packaged stuff.
     
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  16. TreeLife

    TreeLife Cunning linguist

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    Our local stihl dealers only stock powerheads, bars, and chains. There is one dealer way out of the way that has parts stock.
     
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