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How to charge customer

Discussion in 'Management' started by WillG, Mar 31, 2020.

  1. WillG

    WillG Pinnacle OPE Member

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    Need some advice on how to charge a customer of mine. I've been trying to get his KM90R running properly. Last fall I did a carb and clutch which appeared to have it running okay. Brings it back to me with same complaint of not idling. Found leaky crank seals which I believe was the issue all along. So how should I charge him?

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  2. ucm931

    ucm931 Pinnacle OPE Member

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    If you truly believe that was the problem all along, I'd charge him for the seals and comp the labor. Let him know why and go from there. I'm sure they'll appreciate the honesty.

    my .02
     
  3. WillG

    WillG Pinnacle OPE Member

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    Much appreciated. I'll have it back together tomorrow and will see if resealing the block with new crank seals did the trick. If so he'll be into it for about $40 for a seal kit and plug.

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  4. angelo c

    angelo c Coal Member

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    Make sure you adjust the valves properly as well. They are great motors once you learn how to adjust the valves correctly.
     
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  5. WillG

    WillG Pinnacle OPE Member

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    Will do.

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  6. Gary Courtney

    Gary Courtney Pinnacle OPE Member

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    +1
     
  7. Dub11

    Dub11 Some body poisoned the watering hole! GoldMember

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    What's the year make and model of his vehicle?

    Then charge accordingly lol.



    JK.




    Maybe.
     
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