You fellas think the driver/delivery guys are bad, just spend some time at the loading/unloading docks and watch the actions. I have had the displeasure of waiting on parts/items at the terminals and have witnessed the carnage first hand. If you are contemplating shipping something better pad it judiciously, never enough padding in reality. Boxes will be thrown, 12 - 15' if possible, slid, kicked, run into with forklifts, pallet jacks and occasionally an item will fall off a pallet or skid and be run over or crushed up against other pallets and the machine. The carnage never ends and the workers couldn`t care less, their pay does not depend on delivering parcels intact.