Joe is a very busy man and does the decals and such on the side. He's also pretty good at what he does, and as such his services can be in fairly high demand at any given time. He did my SP81 decal from the ground up since he hadn't done one before and didn't already have a design on hand. Though not very complicated as some of these designs go, it took some time along with some gentle prodding during the process, but it got done. I offered to send the original air filter cover with the old decal to assist with his design work and he insisted on photos, measurements and a template instead. Told me flat out and straight up front that if I sent it to him there was a very high probability I'd never see it again due to the general lack of organization and typical state of chaos under which he tends to find himself when he has multiple simultaneous projects going on.
Seemed like a pretty easy going guy to me and I found him easy to deal with. Was apologetic about the minor delays and he didn't make any excuses. But I wasn't an ass with an attitude about it, either. It was a freakin' decal. He was essentially doing me a favor for not much in return. Maybe I was just one of the lucky ones, but I'd buy from him again without hesitation and highly endorse the quality of his work.
What I would NEVER do again is order anything from him through Chainsawr (or anything else from them for that matter) even if it says "Ready to ship". My second order from Sugar Creek was a simple Dolmar bar stencil through Chainsawr. Talk about delays and complete bullsh!t, Chainsawr was as bad as it gets and ended up punting to Joe in the end anyway telling me to contact him directly for a resolution..., which I did and he immediately responded and corrected the error.
