Buy Used Saws CCC Ebay Store

Anyone factory tech full time ?

Discussion in 'Chainsaws' started by Magic_Man, Dec 27, 2018.

  1. Icepick69

    Icepick69 Fart knocker extraordinaire.

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    We all have to learn, Maybe you could have helped him. Then the next customer wouldnt have to go through what you did.
     
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  2. redlight066

    redlight066 Super OPE Member

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    I did try to help. I felt I was already getting a little long winded and off topic in this thread. I asked BOTH employees that were helping me to actually look the model up and I would point out the correct part on the screen. Also explained the different diameter ropes for the different models. As soon as she quoted me for the recoil assembly she ran off to help another teenage employee. I didn't have a chance to say a word and she was gone. The kid that was trying to help me just seemed more interested in snatching random parts off the shelf than looking up the right part. She's actually pretty good with parts. Tim, who is the parts mgr. was off that day. It seemed she was running from one employee to the next solving problems and answering questions. This is a typical experience at that store. Like I said it's a high-volume dealership with multiple lines of equipment. Most of the knowledgeable people that used to work there are now gone and have since been replaced.
     
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  3. thesawincanada

    thesawincanada For the love of saws

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    Owners are a little to greedy if you ask me. They just want to sell new equipment, half the time guys on the sales floor don’t even know enough about what they are selling
     
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  4. Fairways_and_Greens

    Fairways_and_Greens Super OPE Member

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    HR is there to protect the business.
     
  5. hseII

    hseII AKA - Kim's Husband

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    Nearly.

    Yes, I believe.


    Sent from my iPhone using Jon1212 Pro
     
  6. hseII

    hseII AKA - Kim's Husband

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    You are becoming asquare, so technically I see you’ve got that correct.


    Sent from my iPhone using Jon1212 Pro
     
  7. Dub11

    Dub11 Some body poisoned the watering hole!

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    Now that an understatement of epic proportion lol.
     
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  8. beaglebriar

    beaglebriar "I have a potty mouth" + GFY

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    The same could be said about a cup.
     
  9. tickbitintn

    tickbitintn Pinnacle OPE Member

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    I worked part time at a local shop to help them out, did OK, worked full time and couldn't make ends meet ... Good people, I try to give them all the business I can. That being said I'm still waiting for a small end bearing going on two + weeks now...
     
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  10. tickbitintn

    tickbitintn Pinnacle OPE Member

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    For a little background, I am a master certified power sports tech with 20+ yrs exp.

    Made more $ a year working for a 4 star resort restaurant waiting tables while in school 20+ yrs ago than I ever did in the industry.

    Power equipment is definitely a step back in pay from power sports... Just my .02
     
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  11. Icepick69

    Icepick69 Fart knocker extraordinaire.

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    Happy New Year
     
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  12. tickbitintn

    tickbitintn Pinnacle OPE Member

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    H N Y to all
    11 minutes left here.

    Sent from my XT1635-01 using Tapatalk
     
  13. stihl_head1982

    stihl_head1982 Here long time

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    These encounters these days in places are not all that uncommon. I tried to order a MS460 piston kit last year (piston, rings, wrist pin, circlips). I specified to the guy what I desired to purchase. He was courteous, but
    obviously still uninformed about how to locate and find the numbers on the IPL. The price he gave me was for the cylinder/piston kit. Needless to say I did not purchase it. There is one guy at the whole place who knows anything about saws and saw parts. If he is not at the counter its a hopeless endeavor. :confused:
     
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  14. redtractor

    redtractor Super OPE Member

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    I was the tech in a Jred and RedMax dealership. The shop opened 90 years ago for auto and expanded to Lawn & Garden 60 years ago. With a reputation like that, we got in EVERYTHING, so those two brands made up a very small portion of what I worked on. Two of us on small engine. Him on riders, I got everything else.

    They closed the L&G section 2 months ago. We left on decent terms so when anyone asks for service, they give out our info. Part of our job was to deal with the customers ourselves, so these people already know and trust me. Big plus is that these folks are accustom to 1) having me work on their equipment and 2) paying the $75/hr labor. More headaches, boost in pay.

    I've always been a homebody. I'm going for it.
     
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  15. stihl_head1982

    stihl_head1982 Here long time

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    Good for you. Glad to hear you are launching out. I hope the business thrives and prospers and that you enjoy every minute of it.
     
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  16. thesawincanada

    thesawincanada For the love of saws

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    All the best at your new endeavour. At least someone is there for customers to fix it right. I can only imagine how frustrated people get that bought equipment have an issue and have no clue what’s going on. They get the run around or ripped off. Or get the it’s going to cost to much. Should just buy a new one again. I had a friend bring in a weed wacker that Stihl was under warranty and the dealer refused to repair it. So I took it into my friend who owns a Stihl dealer he fixed. Original carb was defective and had a change up part. Put it in under warranty
     
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  17. redtractor

    redtractor Super OPE Member

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    Yeah, now I get to damage my own walls when I throw tools!
     
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  18. redtractor

    redtractor Super OPE Member

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    And if I curse in a real polite way, the dogs won't understand and report back to the wife.
     
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  19. thesawincanada

    thesawincanada For the love of saws

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    Lol that reminds me. I took a saw apart on the kitchen table. One of the springs went flying into a wall and scattered, I was swearing and on my knees covering every inch of the floor with a flashlight in the other hand. Wife walks in
     
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  20. Icepick69

    Icepick69 Fart knocker extraordinaire.

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    It's nice when they volunteer to help.
    Did she find the spring?
     
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