High Quality Chainsaw Bars Husqvarna Toys

Stihl LOST the Policy Embargo

Evansaw

Pinnacle OPE Member
Local time
3:09 PM
User ID
4633
Joined
Nov 20, 2017
Messages
876
Reaction score
3,524
Location
Greece
Country flag
Stihl lost their not so "clever" policy and embargo they enforced in dealership with chainsaw sales. In Europe they tried and they did put in effect a policy of requiring the clientele presence for any chainsaw sale.
Prohibiting electronic sales of chainsaws etc.

Some people in FRANCE initiate a court case and Stihl lost as it was expected. Policy aint above the Law. So with immediate effect all EUROPEAN & SWISS Dealerships can sell chainsaws in their internet stores.

Once again i repeat myself to some people who claimed "conspiracies" about Stihl having Superpowers and trying to infiltrate private sales etc. They just lied.
I personally have to thank the French people who really chased this case even though it never actually effected myself in anyway. It's good to stop the bureaucratic system from Companies. Any companies and any policies that actually mean nothing.
 

Wonkydonkey

Plastic member
Local time
1:09 PM
User ID
3189
Joined
May 14, 2017
Messages
4,564
Reaction score
18,047
Location
Sussex, UK.
Country flag
I'm pleased to hear this news. That’s the french for you !.... they get out and fight.:)

And stihl's side is, from what I’ve heard before..... a safe handover and to check the owners knows all the safety of the machine...

I’ve always thought it was a load of tosh.. the reasons given ( health & safety, duty of care)..

But I'm an adult :eek:

No the policy is, we have to hand it to you...

Thanks for the good news :zpong:
 

Evansaw

Pinnacle OPE Member
Local time
3:09 PM
User ID
4633
Joined
Nov 20, 2017
Messages
876
Reaction score
3,524
Location
Greece
Country flag
I'm pleased to hear this news. That’s the french for you !.... they get out and fight.:)

And stihl's side is, from what I’ve heard before..... a safe handover and to check the owners knows all the safety of the machine...

I’ve always thought it was a load of tosh.. the reasons given ( health & safety, duty of care)..

But I'm an adult :eek:

No the policy is, we have to hand it to you...

Thanks for the good news :zpong:
Speaking for myself
From 2016 it's enforced from our Ministry that loggers would have a special ID. Thats for approved professional with lots & loads of proof and paperwork
So my questions to Stihl were:

1. how would any idiot store owner teach me to handle saw when he only sees wood in TV
2. Been a professional i own saws that have my name in Stihl paperwork and also operate saws in Forests that belong to our club. So if i damage a saw and need immediate replacement i ll need to drive 300-500kilometers until i reach the friendly store? Because the saw cannot be shipped due to policy?

anyway. I ve read mail to all dealerships in Greece refering to the French incident and now approving sales
 

00wyk

Here For The Long Haul!
Local time
1:09 PM
User ID
4606
Joined
Nov 16, 2017
Messages
1,613
Reaction score
9,215
Location
Ireland
Country flag
I'm pleased to hear this news. That’s the french for you !.... they get out and fight.:)

And stihl's side is, from what I’ve heard before..... a safe handover and to check the owners knows all the safety of the machine...

I’ve always thought it was a load of tosh.. the reasons given ( health & safety, duty of care)..

But I'm an adult :eek:

No the policy is, we have to hand it to you...

Thanks for the good news :zpong:

I dunno if it's policy, but I have seen and heard of Stihl dealers in Ireland and the UK shipping about anything.
This is what my 'local' guy has on their web site:

We pride ourselves on supplying both STIHL & ECHO, the leading chainsaw brands to both professional and domestic customers. Have a look through our complete STIHL & ECHO chainsaw and pole saw range here. Up to 5 Year warranty available. Order here online to take advantage of our free nationwide delivery!

And

We are proud stockists of the complete range of STIHL chainsaws in our Kilkenny store and also have them available for next day delivery. In addition to this we also keep a huge range of both genuine OEM and spurious parts / accessories. If you have any questions on which STIHL chainsaw would suit you best you can call us on 056 77 21125. Browse our range of STIHL chainsaws and order online to avail of our free next day nationwide delivery!
 

Evansaw

Pinnacle OPE Member
Local time
3:09 PM
User ID
4633
Joined
Nov 20, 2017
Messages
876
Reaction score
3,524
Location
Greece
Country flag
I dunno if it's policy, but I have seen and heard of Stihl dealers in Ireland and the UK shipping about anything.
This is what my 'local' guy has on their web site:

We pride ourselves on supplying both STIHL & ECHO, the leading chainsaw brands to both professional and domestic customers. Have a look through our complete STIHL & ECHO chainsaw and pole saw range here. Up to 5 Year warranty available. Order here online to take advantage of our free nationwide delivery!

And

We are proud stockists of the complete range of STIHL chainsaws in our Kilkenny store and also have them available for next day delivery. In addition to this we also keep a huge range of both genuine OEM and spurious parts / accessories. If you have any questions on which STIHL chainsaw would suit you best you can call us on 056 77 21125. Browse our range of STIHL chainsaws and order online to avail of our free next day nationwide delivery!
Good for him
 

Chainsaw Addict

GO HOOSIERS
Local time
9:09 AM
User ID
1074
Joined
Mar 24, 2016
Messages
519
Reaction score
1,414
Location
Indianapolis
Country flag
I still prefer to go to the "brick and mortar " stores. The Stihl/JD dealer 25 plus years same salesman and main parts guy too. Know you by name. Yes they actually know saws and OPE. Same with local hardware store.

Sent from my SM-G965U using Tapatalk
 

Bodell0

Super OPE Member
Local time
7:09 AM
User ID
11144
Joined
Dec 7, 2019
Messages
237
Reaction score
451
Location
Whitewood, SD
Country flag
Very good to know. Thanks for the information.


Sent from my iPhone using Tapatalk
 

Wonkydonkey

Plastic member
Local time
1:09 PM
User ID
3189
Joined
May 14, 2017
Messages
4,564
Reaction score
18,047
Location
Sussex, UK.
Country flag
From my best price advetised online dealer 50 miles away, this would take a 2hr drive each way, as it’s in London and things go slow around London at rush times.

https://www.frjonesandson.co.uk/help/stihl-mailorder-policy/
I will copy and paste, just in case they change the policy..
Btw. This is when I click on . stihl 391.. and you don’t get this or a husky hand over thing if you click on a husky 565..
Stihl Safety Hand-over Policy


shop3-730.jpg

We stock an extensive range of Stihl products, most of which are available for you to order directly through this website; however Stihl chainsaws are subject to the ‘Stihl Safety Hand-over Policy’ that all official Stihl dealers must abide by.

Stihl feel that the best service to customers when selling chainsaws is achieved through face-to-face contact with a Stihl dealer. This ensures that you are sold the correct machine, with proper instruction, and you are familiar with all the important information regarding safe operation. Stihl have designated all of their chainsaws as requiring a safety handover from the dealer – these items are clearly marked on our website and you will be made aware if an item you have selected is subject to this requirement.

In order to minimise the impact of this policy on your ability to shop at your convenience, we cover a large area surrounding our South-East London base with our own staff delivery drivers. This allows us to deliver the product to you, take you through its proper use and help with any questions you may have. However, we can only deliver these items to postcodes beginning with BN, TN, CT, ME, CM, CO, GU, RH, AL, SS, SL, WD, EN, IG, RM, DA, BR, CR, KT, TW, UB, WD, HA, NW, N, E, SE, SW, SM, WC, EC and there is an additional £10 charge per order for these specialist deliveries, as we have to send one of our staff members out of the shop to conduct the safety handover of the chainsaw. Check the map to see what areas we cover »

If we are able to deliver to you, all deliveries containing restricted Stihl chainsaws should be with you within 10 working days. We will contact you within 1 working day of your order regarding your delivery and to take payment for the delivery charge. Despite the obvious restrictions this policy imposes, we do want to make it as easy as we can for you to purchase Stihl chainsaws from us; you can use this website to reserve and pay for any restricted Stihl chainsaw for collection from us* or have them delivered by our drivers to the areas marked on the map

Stihl are very passionate about the enforcement of this policy amongst their authorised dealers, so we hope you can understand that we cannot make exceptions.

Please note: this policy applies to specific, restricted, Stihl chainsaws only – you may purchase any other products through this site and have them delivered directly.

*An assembly cost will be applicable – please contact us for more details
 

Wonkydonkey

Plastic member
Local time
1:09 PM
User ID
3189
Joined
May 14, 2017
Messages
4,564
Reaction score
18,047
Location
Sussex, UK.
Country flag
And I forgot to say I don’t think you can even take a pic of your qualifications and a pic of your passport etc..and send it,, to show you are capable of understanding how to use the saw..

Edit,,, now you can see why I’m pleased... although.. I guess if you have been in and are a tree surgery company. I guess they may be a little more relaxed about the hand over policy o_O
 

cus_deluxe

terms of service violator
Local time
9:09 AM
User ID
393
Joined
Jan 3, 2016
Messages
5,195
Reaction score
24,216
Location
Michigan
Country flag
That’s the french for you !.... they get out and fight.:)
funny story. my aunt lives near san francisco, very close to a private collector of lots of old school military stuff. tanks, big guns, troop carriers etc...he had a french tank that was unique in that it had two drivers, one on each end. the joke was that, of course, the french would make a tank that could run away in both directions :risas3:
no offense whatsoever to any folks from france, just funny.
 

Hinerman

Mastermind Approved!
GoldMember
Local time
8:09 AM
User ID
624
Joined
Jan 20, 2016
Messages
6,791
Reaction score
34,810
Location
NE OK
Country flag
So who's going to file a lawsuit in the US?

Shouldn't have to. This decision should cover all stihl dealers; I am no lawyer though. Do you think Stihl wants to shell out millions more in legal fees and fines to get beat in court again? The fines in the US could much higher. I suspect Stihl to change their policy globally effective pronto.

In the US, the corporations own the political system. Hell, they write their own laws.

My question, is why would a corporation NOT want their dealers to sell online?

Stihl would lose in court. Hell, everybody has the right to sell online.
 

BangBang77

Pinnacle OPE Member
GoldMember
Local time
8:09 AM
User ID
6487
Joined
Jun 21, 2018
Messages
438
Reaction score
1,839
Location
Oklahoma
Not a lawyer, but I did stay at a Holiday Inn last night (and my daughter married a lawyer).

Case law settled in another country has no bearing on US law or enforcement of said US law. What the court ruled in this case is that the policy that Stihl had in place in the country of the court's jurisdiction, i.e. France, violates the laws of that country.

For the same ruling to be applied to US Stihl dealers or Stihl USA, a suit would have to be filed in US court and adjudicated here. I wouldn't expect Stihl to change anything outside of France and EU countries that share case law rulings unless a suit is filed in other countries and ruled on as in France/EU.

T&Cs - Terms & Conditions - are business agreement between entities that dictate conduct, i.e. sales, pricing, distribution, volume, advertising, supply chain, etc, etc, etc. If Stihl requires that to hold their franchise or dealership, said dealer has to abide by their T&Cs or they get pulled, then as long as the contract is binding and not in violation of case law, you end up where we are.

Everybody (individuals) has the right to sell online. Dealers must abide by the T&Cs in the their contracts with the parent company. This isn't a freedom issue. It's a legalistic contract issue.
 
Last edited:
Top