STIHL at Northern Tool?

Philbert · Feb 27, 2019

Holy cr*p!

Philbert

Slacker · Feb 27, 2019

Hmmm....
I'm betting this is very regional.
Urban areas probably.

S Sidwell · Feb 27, 2019

Wow, have to check my local ad.

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S Sidwell · Feb 27, 2019

Out of my way.

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Philbert · Feb 27, 2019

Screen shot 2019-02-27 at 1.05.31 PM.png

Philbert

sawfun · Feb 27, 2019

Who does the warranty work? The poor dealer who lost the sale to catalog or box store?

NormalT · Feb 27, 2019

Only at certain stores...... until they put it in the rest of them.....and the catalog.

Philbert · Feb 27, 2019

sawfun said:
Who does the warranty work?

I assume each location must have some minimal level of service, as well as the ability to set up saws and equipment. Similar to some smaller Ace Hardware (etc.) locations that are STIHL dealers.

Philbert

MarcS · Feb 27, 2019

We’ve got pro models being sold at Farm and Fleet locally (big box farm store) so it’s not only just Farm Bosses anymore. As far as parts and service I wouldn’t even waste my time asking for a sprocket. It’s sad to see Stihl undercut their dealers further.

sawfun · Feb 27, 2019

Similar behaviour but different industry, Hasbro has done the same to their local card shop dealers with regards to Magic cards. This must be a new cooperate trend by young, know not much, college boys with business degrees. I see more and more business graduates in positions of leadership, ugh scary, and they are seemingly incapable of comprehending the results and consequences of their actions. Rant over, well for now anyways.

LOMartin · Feb 27, 2019

Horrible. The NT in my area are nothing more then a more expensive Harbor Freight.

redline4 · Feb 27, 2019

MarcS said:
We’ve got pro models being sold at Farm and Fleet locally (big box farm store) so it’s not only just Farm Bosses anymore. As far as parts and service I wouldn’t even waste my time asking for a sprocket. It’s sad to see Stihl undercut their dealers further.

We have Fleet Farm over here and all they have are the 4XX series HusqaPoulaVarna's. And Oregon bars that fit McCulloch.

big t double · Feb 27, 2019

sawfun said:
Who does the warranty work? The poor dealer who lost the sale to catalog or box store?

That's exactly who. Harry homeowner needs a saw on a Sunday...ope dealers in my area aren't open on sundays, us included...so he cruises to one of these box style farm stores and picks up his 179 dollar ms170 to do his weekend cutting...he's given zero info on how to run the thing...takes it home and immediately runs the thing with the brake on. Monday rolls around and now he's standing in front of me *b-wordin cuz his new stihl just took a *s-word and wants it warrantied. They never take it back to the farm store because they know the service dept. is non existent. Now I'm the prick because that's considered user error and not covered by the warranty. Thanks stihl. Assbags. Keep setting these jaggoffs up though and moving units. Ain't hurtin their bottom line.

Either way, compete or die. Rant over.

Wood Chopper · Feb 27, 2019

It’s gonna get much worse than Northern tool I believe.

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Dustin4185 · Feb 27, 2019

sawfun said:
Who does the warranty work? The poor dealer who lost the sale to catalog or box store?

I wonder the same thing about Rural King. I can’t even order parts from mine.

David _4 · Feb 27, 2019

My Rural King has all of the Echo equipment and accessories on clearance.

166 · Feb 27, 2019

Some posts from January...

166 said:
I also know some other potentially really big OPE industry news I heard from a good source. Trying to confirm before I say what it is.

166 said:
It has nothing to do with the equipment it's self. Just how things are done.

166 said:
If this is true there will be a bunch of people on here laughing and a bunch pissed off.

Also heard they will be at ACE Hardware stores nationwide. Stihl displays went up about 10 days ago at our Aubuchon Hardware next door. Right across the street from the Stihl dealer.

Been hearing Tractor Supply too.

166 · Feb 27, 2019

Wood Chopper · Feb 27, 2019

166 said:

How is the saying go Steve? As long as the flags don’t hit when the wind blows? Lol

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166 · Feb 27, 2019

Wood Chopper said:
How is the saying go Steve? As long as the flags don’t hit when the wind blows? Lol

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My neighbors are 460 feet apart from door to door.

STIHL at Northern Tool?

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