jon@camano
Well-Known OPE Member
- Local time
- 12:31 AM
- User ID
- 3159
- Joined
- May 8, 2017
- Messages
- 14
- Reaction score
- 37
- Location
- Camano Isand, WA
After building a MS 660 and two MS440 kits, I have decided that building more Hutzl kits are not worth the investment and frustration of trying to deal directly with Hutzl. I had a very bad experience trying to get a damaged order taken care of. I will say that Hutzl is consistent - with some poorly done parts, fit issues, some orders received damaged and very, very poor customer service. Every kit I have assembled has required expensive OEM parts. This brings up another point - the Stihl OEM parts are very over-priced. Obviously Stihl wants to sell new saws instead of selling us parts to repair our saws.
It is too bad because the idea of building working chainsaw kits is very clever. Hutzle's execution of their business model is where the problems are.
I do not regret building the saw kits. I understand the Stihl saws much better and can assemble or take one apart fairly easily.
Jon
It is too bad because the idea of building working chainsaw kits is very clever. Hutzle's execution of their business model is where the problems are.
I do not regret building the saw kits. I understand the Stihl saws much better and can assemble or take one apart fairly easily.
Jon